:root{--primary: #d32f2f;--primary-hover: #b71c1c;--primary-light: #fef2f2;--primary-border: #fecaca;--primary-focus: rgba(211, 47, 47, .2);--secondary: #475569;--secondary-light: #f1f5f9;--bg-page: #f8fafc;--bg-surface: #ffffff;--bg-card: #ffffff;--bg-subtle: #f1f5f9;--border-color: #e2e8f0;--border-color-dark: #cbd5e1;--text-main: #0f172a;--text-muted: #64748b;--text-light: #94a3b8;--status-triagem: #f59e0b;--status-triagem-bg: #fffbeb;--status-triagem-border: #fde68a;--status-open: #0284c7;--status-open-bg: #f0f9ff;--status-open-border: #bae6fd;--status-progress: #6366f1;--status-progress-bg: #eef2ff;--status-progress-border: #c7d2fe;--status-waiting: #8b5cf6;--status-waiting-bg: #f5f3ff;--status-waiting-border: #ddd6fe;--status-resolved: #16a34a;--status-resolved-bg: #f0fdf4;--status-resolved-border: #bbf7d0;--status-rejected: #dc2626;--status-rejected-bg: #fef2f2;--status-rejected-border: #fecaca;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 18px;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .08), 0 2px 4px -2px rgba(0, 0, 0, .05);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .08), 0 4px 6px -4px rgba(0, 0, 0, .03);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .08), 0 8px 10px -6px rgba(0, 0, 0, .03);--font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-family);background-color:var(--bg-page);color:var(--text-main);line-height:1.5;-webkit-font-smoothing:antialiased;min-height:100vh}a{color:var(--primary);text-decoration:none;transition:color .15s ease}a:hover{color:var(--primary-hover);text-decoration:underline}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:8px 16px;font-size:.9rem;font-weight:500;border-radius:var(--radius-md);border:1px solid transparent;cursor:pointer;transition:all .2s ease;white-space:nowrap}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.btn-primary{background-color:var(--primary);color:#fff;box-shadow:0 2px 4px #d32f2f40}.btn.btn-primary:hover:not(:disabled){background-color:var(--primary-hover);box-shadow:0 4px 8px #d32f2f59}.btn.btn-outline{background-color:transparent;color:var(--primary);border-color:var(--primary)}.btn.btn-outline:hover:not(:disabled){background-color:var(--primary-light)}.btn.btn-secondary{background-color:var(--bg-surface);color:var(--text-main);border-color:var(--border-color)}.btn.btn-secondary:hover:not(:disabled){background-color:var(--bg-subtle);border-color:var(--border-color-dark)}.btn.btn-sm{padding:5px 10px;font-size:.8rem;border-radius:var(--radius-sm)}.btn.btn-lg{padding:12px 24px;font-size:1rem;border-radius:var(--radius-lg)}.form-group{margin-bottom:16px;display:flex;flex-direction:column;gap:6px}.form-group label{font-size:.88rem;font-weight:600;color:var(--text-main);display:flex;align-items:center;gap:4px}.form-group label .required-star{color:var(--primary);font-weight:700}.form-group .form-help{font-size:.8rem;color:var(--text-muted)}.form-control,.form-select,textarea.form-control{width:100%;padding:9px 12px;font-size:.9rem;font-family:inherit;color:var(--text-main);background-color:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-md);transition:all .2s ease}.form-control:focus,.form-select:focus,textarea.form-control:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-focus)}.form-control::placeholder,.form-select::placeholder,textarea.form-control::placeholder{color:var(--text-light)}textarea.form-control{min-height:90px;resize:vertical}.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;font-size:.75rem;font-weight:600;border-radius:9999px;border:1px solid transparent}.badge.badge-triagem{background-color:var(--status-triagem-bg);color:#b45309;border-color:var(--status-triagem-border)}.badge.badge-aberto{background-color:var(--status-open-bg);color:#0369a1;border-color:var(--status-open-border)}.badge.badge-em_atendimento{background-color:var(--status-progress-bg);color:#4338ca;border-color:var(--status-progress-border)}.badge.badge-aguardando_solicitante{background-color:var(--status-waiting-bg);color:#6d28d9;border-color:var(--status-waiting-border)}.badge.badge-resolvido{background-color:var(--status-resolved-bg);color:#15803d;border-color:var(--status-resolved-border)}.badge.badge-rejeitado,.badge.badge-cancelado{background-color:var(--status-rejected-bg);color:#b91c1c;border-color:var(--status-rejected-border)}.badge.badge-type{background-color:#f1f5f9;color:#334155;border-color:#cbd5e1;font-weight:500;text-transform:capitalize}.card{background-color:var(--bg-surface);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:all .2s ease;overflow:hidden}.card.card-hover:hover{box-shadow:var(--shadow-md);border-color:var(--border-color-dark);transform:translateY(-2px)}.container{max-width:1240px;margin:0 auto;padding:24px 20px}.cdk-drag-preview{box-sizing:border-box;border-radius:var(--radius-md);box-shadow:var(--shadow-xl);background-color:#fff;border:2px solid var(--primary);opacity:.95;padding:12px}.cdk-drag-placeholder{opacity:.3;background-color:var(--primary-light);border:2px dashed var(--primary);border-radius:var(--radius-md);min-height:48px;transition:transform .25s cubic-bezier(0,0,.2,1)}.cdk-drag-animating{transition:transform .25s cubic-bezier(0,0,.2,1)}.drag-list.cdk-drop-list-dragging .drag-item:not(.cdk-drag-placeholder){transition:transform .25s cubic-bezier(0,0,.2,1)}